Shipping policy
Shipping Policy
Standard Delivery
- We offer standard delivery across the UK, which typically takes 2–4 business days from the date of dispatch.
- Standard delivery costs: £5.99 per order (or free for orders over £50).
- Low cost delivery also available - Calculated at checkout.
Expedited Delivery
- Need your items sooner? Choose our expedited delivery service, which ensures delivery within 1–2 business days.
- Expedited delivery costs: £X.XX per order. (Currently not available)
Order Processing
- Orders placed before 2:00 PM (GMT) will be processed the same business day.
- Orders placed after this time or on weekends/public holidays will be processed the next business day.
Tracking Your Order
- Once your order has been dispatched, you will receive a confirmation email with a tracking link to monitor your delivery.
- If you do not receive your tracking information, please contact us at
Delivery Restrictions
- We currently deliver within the UK only. If you require international shipping, please contact us for assistance.
- Certain remote areas may experience slightly longer delivery times.
Unforeseen Delays
- While we strive to meet delivery timelines, delays may occasionally occur due to factors beyond our control, such as courier disruptions or adverse weather conditions.
- In such cases, we will keep you updated and assist in tracking your order.
Failed Deliveries or Incorrect Addresses
- Please ensure your shipping address is accurate during checkout.
- If a delivery fails due to incorrect details provided by the customer, additional fees may apply to re-deliver the order.
Missing or Damaged Items
- If your order is delayed, arrives damaged, or is missing items, please contact us within 7 days of receipt at delivery@sproutandbloom. Include your order number and relevant details for swift assistance.
Contact Us
If you have any questions or concerns regarding our shipping policy, feel free to reach out at info@sproutandbloom.uk. We're here to help!